Privacy Policy
A clear explanation of how BRODIER collects, use and protects your personal information.
Last updated: 3 August 2026
Who We Are
BRODIER is the trading name of Brodier Investment Properties Ltd, a company registered in England and Wales.
For the purposes of UK data protection law, Brodier Investment Properties Ltd is the Data Controller responsible for the personal information described in this Privacy Policy.
Company: Brodier Investment Properties Ltd
Trading Name: BRODIER
Company No: 16136771
ICO Registration: ZC181209
Email: office@brodier.co.uk
Registered Office: 23 Cottingham Way, Thrapston, Kettering, Northamptonshire, NN14 4PL
Information We Collect
We may collect and process the following personal information:
- Your name and job title
- Your email address and telephone number
- The name of your company or organisation
- Property, ownership or opportunity information
- Details included with an enquiry, email or other correspondence
- Records of telephone calls, meetings and commercial discussions
- Information relating to contracts, transactions and professional relationships
- Billing and payment information where relevant
- Identity, address, ownership and due-diligence information where required for Anti-Money Laundering or other compliance purposes
- Technical website information, including the referring website, requested page or file, browser, operating system, device type, time of access and anonymised location information
- Any other personal information that you choose to provide us
How We Obtain Your Information
We may obtain personal information:
- Directly from you when you contact us by email, telephone, website form or another method
- During meetings, negotiations or other business communications
- From landlords, property owners, estate or lettings agents, accommodation providers, developers, investors and other parties involved in a proposed property opportunity
- From solicitors, accountants, compliance providers and other professional advisers
- From publicly available sources, such as company registers, professional websites and property listings
- Automatically when you use our website, through website hosting logs and IONOS SiteAnalytic
Where we receive personal information from another source, we will use it only where we have lawful reason to do so and where it is relevant to our services.
Why We Collect Your Information
We may use your information to:
- Respond to enquiries and requests for information
- Understand your property, accommodation or commercial requirements
- Assess, source and present suitable property opportunities
- Introduce landlords, agents, providers, developers, investors and other relevant parties
- Progress negotiations and coordinate proposed transactions
- Prepare commercial documents, agreements and correspondence
- Manage our professional and commercial relationships
- Conduct identity, ownership, Anti-Money Laundering and other compliance checks where required
- Maintain accurate business, transaction and accounting records
- Prevent fraud, protect our legal rights and manage disputes
- Comply with legal, regulatory and professional obligations
- Operate, secure and improve our website and services
Our Legal Basis
We will only process personal information where we have a lawful basis to do so.
Depending on the circumstances, we may rely on the following lawful bases:
Legitimate interests
We may process personal information where it is necessary for our legitimate business interests or those of another party, provided those interests are not overridden by your rights and freedoms.
Our legitimate interests include:
- Responding to business enquiries
- Assessing and presenting relevant property opportunities
- Introducing suitable parties
- Progressing commercial discussions and proposed transactions
- Maintaining professional relationships
- Operating and administering our business
- Protecting our business against fraud, misuse and legal claims
- Maintaining the security and effectiveness of our website
- Improving our services
Where we rely on legitimate interests, we consider whether the processing is necessary and balance our interests against the potential impact on the individual concerned.
Contract
We may process personal information where it is necessary:
- To take steps at your request before entering into a contract
- To enter into or perform a contract with you
- To administer an existing contractual relationship
Legal obligation
We may process personal information where this is necessary to comply with legal or regulatory obligations, including:
- Anti-Money Laundering requirements
- Accounting and tax obligations
- Regulatory and professional requirements
- Requests from courts, regulators, law-enforcement bodies or other competent authorities
Consent
Where required, we may process personal information on the basis of your consent, including for non-essential cookies or optional communications.
Where we rely on consent, you may withdraw it at any time by contacting us. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.
Whether You Have to Provide Information
You are not normally under a legal obligation to provide personal information simply to make an initial enquiry.
However, certain information may be necessary for us to:
- Respond properly to your enquiry
- Assess a property or commercial opportunity
- Introduce relevant parties
- Enter into or perform an agreement
- Complete legally required identity or compliance checks
Where necessary information is not provided, we may be unable to progress an enquiry, proposed transaction or business relationship.
Who We Share Information With
Where necessary and lawful, we may share personal information with:
- Landlords and property owners
- Estate and letting agents
- Housing and accommodation providers
- Developers and investors
- Prospective commercial counterparties
- Solicitors, accountants, insurers and other professional advisers
- Anti-Money Laundering, identity-verification and compliance providers
- Website hosting, email, information-technology and analytics providers acting on our instructions
- Regulators, redress schemes, courts, law-enforcement bodies and public authorities where required
- Other parties where you have asked us to make an introduction or disclosure
We will only share information that is relevant and reasonably necessary for the particular purpose.
We do not sell your personal information.
International Transfers
Some of our website, email, information-technology or other service providers may process personal information in the European Economic Area or in other countries outside the United Kingdom.
Where personal information is transferred outside the United Kingdom, we will take steps to ensure that the transfer is lawful and that appropriate protection is in place. This may include:
- A UK adequacy regulation confirming that the destination provides an adequate level of protection
- Contractual safeguards approved for use under UK data protection law
- Another lawful transfer mechanism permitted under UK data protection law
You may contact us for further information about the safeguards applying to a particular transfer.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, regulatory and professional obligations.
Our usual retention periods are:
- General enquiries: up to 12 months after the last meaningful contact, unless the enquiry develops into an ongoing business relationship
- Property, opportunity, client and transaction records: up to six years after completion, withdrawal or the end of the relevant business relationship
- Contracts and commercial correspondence: up to six years after the agreement or relationship ends
- Anti-Money Laundering and due-diligence records: for the period required by applicable law, normally at least five years where those requirements apply
- Accounting and tax records: for the period required by law
- Website analytics: retained in accordance with our website provider’s settings and used for statistical and technical purposes
We may retain information for longer where necessary in connection with a dispute, legal claim, investigation, regulatory request or other legal obligation.
When information is no longer required, we will securely delete or anonymise it.
Keeping Your Information Secure
We use appropriate technical and organisational measures designed to protect personal information against:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
These measures include restricting access to those who reasonably require it, using reputable service providers, maintaining secure systems and applying appropriate internal procedures.
Although we take reasonable steps to protect personal information, no system of transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Depending on the lawful basis used and the particular circumstances, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to erase your personal information
- Ask us to restrict how your information is used
- Object to certain uses of your information
- Receive certain information in a portable format
- Withdraw consent where processing is based on consent
- Ask us to review any applicable automated decision
- Complain to the Information Commissioner’s Office
These rights are not absolute and may not apply in every circumstance. We may need to retain certain information where required by law or where another lawful reason applies.
We may ask you to provide information to confirm your identity before responding to a request.
To exercise any of your rights, please contact:
Email: office@brodier.co.uk
Your Right to Object
You have the right to object to our use of your personal information where we rely on legitimate interests as our lawful basis.
If you object, we will stop processing the relevant information unless we can demonstrate compelling legitimate grounds to continue, or the information is required for the establishment, exercise or defence of legal claims.
You also have an absolute right to object to the use of your personal information for direct-marketing purposes.
You may make an objection by contacting us using the details above.
Automated Decision-Making
BRODIER does not currently use solely automated decision-making or profiling that produces legal or similarly significant effects on individuals.
If this changes, we will update this Privacy Policy and explain:
- The type of automated processing involved
- The information used
- The reason for the processing
- The likely consequences for the individuals concerned
- The rights available to request human involvement or challenge a decision
Cookies and Website Analytics
Our website may use essential technologies that are necessary for it to function correctly and to remember website or cookie preferences.
We also use IONOS SiteAnalytics for statistical analysis and technical optimisation of the website.
SiteAnalytics does not use cookies. It may record:
- The referring website
- The page or file requested
- Browser type and version
- Operating system
- Device type
- Time of access
- An IP address that is anonymised directly after transmission and used only to determine the approximate location of access
This information is used to understand general website use, identify technical issues and improve the website. It is not used by BRODIER to identify individual visitors.
Any non-essential cookies or third-party services will only be activated where the appropriate consent has been obtained.
Please see our Cookie Policy for further information and use the cookie-preferences control on the website where available.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our services
- The personal information we process
- Our service providers
- Our legal or regulatory obligations
The latest version will always be published on this page and the “Last updated” date will be amended.
Where a change materially affects how we use personal information, we will take reasonable steps to bring the change to the attention of the individuals concerned.
Contact Us
If you have any questions about this Privacy Policy, your personal information or how we use it, please contact:
BRODIER
Brodier Investment Properties Ltd
23 Cottingham Way
Thrapston
Kettering
Northamptonshire
NN14 4PL
Email: office@brodier.co.uk
Complaints
If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to investigate and resolve the matter. Please contact us using the details above.
You also have the right to complain to the UK supervisory authority:
Information Commissioner’s Office
Making a complaint to us first does not affect your right to contact the Information Commissioner’s Office at any time.
BRODIER is the trading name of Brodier Investment Properties Ltd, registered in England and Wales under company number 16136771.
Registered office: 23 Cottingham Way, Thrapston, Kettering, England, NN14 4PL
Member of the Property Redress Scheme: PRS060059